Member support

Access and device help.

Northline is a private workspace. Membership, recovery, and new-device access are managed directly by each workspace administrator.

Adding a new device

Ask your administrator for a current device invitation. Invitations are single-use and expire automatically.

Lost access

Access phrases cannot be recovered from this public page. Your administrator can revoke the old device and issue a replacement invitation.

Uploads and indexing

New media may take several minutes to index. Original files remain available while thumbnails, waveforms, and playback previews are prepared.

Playback compatibility

Current versions of Chrome, Firefox, Safari, and Edge are supported. Original high-resolution files may require the desktop application.